Description

Join the GoWorkaBit team at Starship and be a friend to our robots! Help us deliver goodies to customers around the world. We operate 24/7- we're extra busy during night-time and weekends.

If you’re ready to make a difference and keep things running smoothly, apply now!

Your new adventure

Our Remote Assistance team is looking for a Remote Assistance Specialist (former Remote Operator).

As a Remote Assistance Specialist at Starship, you will have the opportunity to leverage your skills and play an essential part in our success story!

You will oversee the friendly sidewalk robots designed to deliver parcels, groceries, and food.

Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations.

Please note that this is an entry-level position.

Your future responsibilities:

Overseeing our robots' autonomous operations and helping them to overcome the challenges they might face, via computer stations;

Communicating with other remote assistance specialists and on-the-ground field assistants in real time;

Assisting robots while establishing new area mapping, route optimization, customer delivery flows, and more;

Logging and reporting any issues to relevant teams.

What’s in it for you?

With this role, you're directly supporting the core of everything we do and we're happy to develop your skills as you'll be trained in specific areas and software, bringing you the possibility to have a completely new professional experience.

Additionally, this role is perfect if you like flexibility. As a GoWorkaBit-based type of working relations, you get the chance to select your own shifts each week. We run 24/7 operations and have shifts with varying lengths (6- 8 - 10 hours). We prefer candidates who can work 25+ hours per week. You need to be able to have availability to work between 7.00-23.00.

Our work comes in seasons. We're currently high season until the summer. During summer it's quieter and from September starts high season again.

We ensure secure trips home during late-night shifts within Tallinn.

*Please note this is NOT a remote position.

*Please note that you need a valid EU driving license to apply.

*Please note that the joining date is ASAP.

*Please note that we are not offering job contract.

What can you expect before work starts:

After applying we'll contact you to get to know you more in an interview form and give you a chance to ask questions and learn more about the role. After that you will have a case study and if everything goes well then you can start already in April.

Before starting work you'll have paid training days with our team on site. 

What we hope you'll bring to the table:

Tech-savviness and basic computer skills, no need to be highly skilled in technical IT.

Good reaction and motor skills, able to process large amounts of visual information, diligent with sharp attention to detail, and calm under pressure.

Reliable and able to take responsibility for your workload and schedule.

Able and willing to stay alert and responsive in front of a screen for several hours at a time.

Have the ability to distinguish different colors (especially red and green due to our Operations tools)

Good spoken and written communication in English.

Ability to pick a portion of your shifts during night-times and weekends.

EU driving license.

Company mission

GoWorkaBit is an innovative platform that connects companies with flexible workers to address seasonal and fluctuating workforce needs. We believe in building a future where work adapts to people, not the other way around.